The most common questions about our glasses, shipping and returns are here. If yours is not, message us on WhatsApp.
Do you ship across Brazil?
Yes. We ship from Patos, Paraíba, to any city in Brazil. Shipping cost and delivery time are arranged on WhatsApp after you order.
Do the glasses have UV protection?
Yes. Our sunglasses have a UV400 filter, which blocks UVA and UVB rays. The filter protects you, not the lens color: a dark lens without a filter makes the pupil open and lets more radiation in.
Is polarized the same as UV protection?
No. A polarized lens cuts glare from water, asphalt and glass. It does not replace the UV400 filter. When a model is polarized, the product page says so.
How do I know which model suits my face?
Round faces suit straight lines, square faces suit curves, oval faces suit almost anything and heart-shaped faces look great in light frames. Still unsure? Send a selfie on WhatsApp and we will suggest a model.
What if my glasses arrive defective?
We replace items with manufacturing defects. You can also cancel within 7 days of delivery, with the product unused and in its packaging. Message us on WhatsApp and we will walk you through it.
How do I care for my glasses?
Avoid cleaning the lens with your shirt, keep the glasses in their case when you are not wearing them and wash them with warm water and mild soap. Simple habits that make them last much longer.
Can I ask questions before buying?
Yes. Our support is on WhatsApp: see the models, ask about payment and delivery, and only then place the order.