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Returns and exchanges

Change of mind

You can cancel your purchase within 7 days of receiving the order, as guaranteed by Brazilian consumer law. The product must be unused and in its original packaging. We refund the amount using the same payment method.

Manufacturing defects

If your glasses arrive with a manufacturing defect, we replace them with an identical pair. If the model is no longer available, we refund you.

How to request

Message us on WhatsApp with your order number and photos of the product. We will walk you through the return shipping.

Message us on WhatsApp